If you have experienced the passing of a loved one, please allow us to express our condolences and offer our help. You can reach us at (800) 474-0448, or call your local SouthCare Memorial Center for immediate assistance.
If you are caring for a loved one and death is imminent, please know that we will be here to guide you through the next steps.
You may find it helpful to review and print the information below:
If the death has occurred at home and the loved one is not under hospice care, please call 911 and a police officer will respond to the home.
If the loved one is under hospice care, please call the hospice nurse.
Once help arrives, please have them contact us at (800) 474-0448.
Contact the nurse or physician. In most cases, he or she will come to the room and make the pronouncement of death.
Once help arrives, please have them contact us at (800) 474-0448.
If the deceased is in the care of the medical examiner or coroner, you will need to authorize him or her to release your loved one into our care. Please ask them to contact us at
(800) 474-0448.
We will then contact you and schedule a time for you to meet with one of our funeral directors, usually the following day.
Contact us at (800) 474-0448 and a funeral director will assist you.
It is important to contact us prior to contacting another funeral provider. This may save time and minimize expenses.
In either situation above and once the loved one has been received into our care, we will contact you the next business morning and schedule a time for you to make the necessary arrangements.
SouthCare believes in your right to eye and tissue donation. In fact, it is our policy that each family be informed of the opportunity to donate prior to embalming or cremation. By FDA rules, the eye and tissue center makes direct telephone contact with the legal next-of-kin to receive legal authorization for donation. For more information: Click Here
Call Today: (800) 474-0448